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Crucial conversations : tools for talking when stakes are high /

Patterson, K

Crucial conversations : tools for talking when stakes are high / Kerry Patterson [et al] - 2nd ed. - London : McGraw-Hill, 2012 - xviii, 244p. - Book

ISBN: 9780071771320

Subjects--Topical Terms:
Communication
Interpersonal relations
Leadership

National Library of Medicine Call No.: WLM 870.

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