The magic of dialogue: transforming conflict into cooperation.
Yankelovich, Daniel
The magic of dialogue: transforming conflict into cooperation. - London Nicholas Brealey Publishing 1999 - 236; bibl.; BookFind
Part I The will to do it - why dialogue is necessary: overcoming the dialogue deficit. Part II The skills to do it - strategies for dialogue: what makes dialogue unique?; the billion dollar dialogue; introducing dialogue into routine meetings; transforming casual encounters through dialogue; planned dialogue; the long and short of it; ten potholes of the mind. Part III The broader uses of dialogue: cultural fault lines; proxy dialogue; the blind spot and other resistances; dialogue as a path to public judgement; from expert knowledge to wisdom; the struggle for the soul of America.
Hardback This text asserts that leaders need to argue less and ""dialogue"" more, and defines dialogue as a form of communication that can explore complex problems from all perspectives, overcoming mistrust and misunderstanding. Fifteen strategies are then presented for conducting successful dialogue.
1857882563
COMMUNICATION
DECISION MAKING
INTERPERSONAL RELATIONS
PERSONNEL MANAGEMENT
The magic of dialogue: transforming conflict into cooperation. - London Nicholas Brealey Publishing 1999 - 236; bibl.; BookFind
Part I The will to do it - why dialogue is necessary: overcoming the dialogue deficit. Part II The skills to do it - strategies for dialogue: what makes dialogue unique?; the billion dollar dialogue; introducing dialogue into routine meetings; transforming casual encounters through dialogue; planned dialogue; the long and short of it; ten potholes of the mind. Part III The broader uses of dialogue: cultural fault lines; proxy dialogue; the blind spot and other resistances; dialogue as a path to public judgement; from expert knowledge to wisdom; the struggle for the soul of America.
Hardback This text asserts that leaders need to argue less and ""dialogue"" more, and defines dialogue as a form of communication that can explore complex problems from all perspectives, overcoming mistrust and misunderstanding. Fifteen strategies are then presented for conducting successful dialogue.
1857882563
COMMUNICATION
DECISION MAKING
INTERPERSONAL RELATIONS
PERSONNEL MANAGEMENT