Social skills at work
Fontana, David
Social skills at work - Leicester British Psychological Society 1990 - 93p. ; 22cm. - Problems in practice; Problems in practice series. .
Includes index.
What are social skills? -- How well do you know your social self? -- How well do you know those you work with? -- Effective communication -- Managing change.
This book goes beyond the dos and don'ts of a mechanical set of skills to provide thoughtful and practical guidelines on the effective management of professional relationships. Exercises and case studies are used to pinpoint unsatisfactory aspects of the reader's relationships with colleagues, bosses, students and clients.
1854330152
COMMUNICATION
INTERPERSONAL RELATIONS
Social skills at work - Leicester British Psychological Society 1990 - 93p. ; 22cm. - Problems in practice; Problems in practice series. .
Includes index.
What are social skills? -- How well do you know your social self? -- How well do you know those you work with? -- Effective communication -- Managing change.
This book goes beyond the dos and don'ts of a mechanical set of skills to provide thoughtful and practical guidelines on the effective management of professional relationships. Exercises and case studies are used to pinpoint unsatisfactory aspects of the reader's relationships with colleagues, bosses, students and clients.
1854330152
COMMUNICATION
INTERPERSONAL RELATIONS