Quality in general practice :
Greenhalgh, T
Quality in general practice : towards a holistic approach - Kings Fund, 1999 - 80p
1. What is quality - and why measure it? 2. The reflective practioner's perspective - recognising the "unfathomable" dimension of our work. 3. The patient's perspective: Finding a "good doctor". 4. The 'activity' perspective: performance indicators and targets. 5. The 'gatekeeper' perspective: investigation, admission and referral rates. 6. The prescriber's perspective: effective and cost effective prescribing. 7. The 'evidence based' perspective: measuring the overall quality of care against the findings of clinical research trials. 8. The educational perspective: measuring the quality of training and professional development. 9. The management perspective: measuring the quality of organisation and teamwork in a multidisciplinary health service team. 10. Quality indicators as a lever for c hange: an analysis of th e National Performance Framework. 11. Towards a "postmodern" approach to quality indicators: the story so far. 12. Conclusions.
1857172663
General practice
Quality of health care
Quality assurance, health care
Professional competence
Medical audit
Quality assurance.
W 90.
Quality in general practice : towards a holistic approach - Kings Fund, 1999 - 80p
1. What is quality - and why measure it? 2. The reflective practioner's perspective - recognising the "unfathomable" dimension of our work. 3. The patient's perspective: Finding a "good doctor". 4. The 'activity' perspective: performance indicators and targets. 5. The 'gatekeeper' perspective: investigation, admission and referral rates. 6. The prescriber's perspective: effective and cost effective prescribing. 7. The 'evidence based' perspective: measuring the overall quality of care against the findings of clinical research trials. 8. The educational perspective: measuring the quality of training and professional development. 9. The management perspective: measuring the quality of organisation and teamwork in a multidisciplinary health service team. 10. Quality indicators as a lever for c hange: an analysis of th e National Performance Framework. 11. Towards a "postmodern" approach to quality indicators: the story so far. 12. Conclusions.
1857172663
General practice
Quality of health care
Quality assurance, health care
Professional competence
Medical audit
Quality assurance.
W 90.