Difficult conversations : (Record no. 34195)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01137nam a22002417a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 200724b2011 ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780670921348 |
| 060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER | |
| Classification number | HM 251. |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal author | Stone, Douglas |
| 245 1# - TITLE STATEMENT | |
| Title | Difficult conversations : |
| Subtitle | how to discuss what matters most |
| 250 ## - EDITION | |
| Edition statement | Tenth anniversary |
| 260 ## - PUBLICATION INFORMATION | |
| Place of publication | London : |
| Publisher | Portfolio Penguin, |
| Date | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Physical description | xxxiii, 315 p. |
| Dimensions | 19.5 cm |
| 520 ## - ABSTRACT | |
| Abstract | Don't panic. Difficult conversations are inevitable, but the leaders of the Harvard Negotiation Project are here to teach you how to negotiate a pay rise, resolve a dispute or even let someone go.<br/><br/>Arming you with the right techniques and tools in this step-by-step guide, you will learn how to manage your feelings, empathise, avoid the blame game and really listen.<br/><br/>Difficult Conversations gives you the know-how to tackle even the most challenging exchanges. |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Communication |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Interpersonal relations |
| 9 (RLIN) | 6656 |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Assertiveness |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Negotiation skills |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Management and leadership |
| 700 1# - ADDED PERSONAL NAME | |
| Added personal author | Patton, Bruce |
| 700 1# - ADDED PERSONAL NAME | |
| Added personal author | Heen, Sheila |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | Do not Suppress in OPAC |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Checked out | Date last borrowed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| National Library of Medicine | CEME Library (NELFT) | CEME Library (NELFT) | Shelves | 25/05/2022 | WLM 870 | NE12727 | 25/05/2022 | 25/05/2022 | Book | |||||||||
| National Library of Medicine | Stenhouse Library | Stenhouse Library | Shelves | 24/07/2020 | Tomlinson | 9.99 | HM 251 | S04149 | 06/12/2022 | 24/07/2020 | Book | |||||||
| National Library of Medicine | Stenhouse Library | Stenhouse Library | Shelves | 24/07/2020 | Tomlinson | 9.99 | 1 | HM 251 | S04150 | 11/10/2023 | 24/07/2020 | Book | 29/11/2023 | 11/10/2023 |