Juran's quality handbook : the complete guide to performance excellence (Record no. 44919)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01902cam a2200229 4500 |
| 001 - CONTROL NUMBER | |
| control field | 9781259643613 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210114t2016 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781259643613 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | De Feo, J A |
| 245 #0 - TITLE STATEMENT | |
| Title | Juran's quality handbook : the complete guide to performance excellence |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 7th |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | London : |
| Name of publisher, distributor, etc. | McGraw-Hill Education, |
| Date of publication, distribution, etc. | 2016 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | XV, 968p. |
| 500 ## - GENERAL NOTE | |
| General note | Quality handbook: the complete guide to performance excellence" |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Text includes: Introduction: Quality and performance excellence; Universal principles of quality management; Developing and excellence culture; Developing the quality and excellence office; Quality planning and design of new goods and services; Quality improvement and breakthrough performance; Quality control to assure compliance to customer requirements; Strategic planning and performance excellence; Organisation roles to support a quality and excellence culture; Quality assurance and audits; The Board of Directors and organisational excellence; ISO 9000 quality management system; The role of statistics and probability; Managing risk; Lean techniques and the Shingo prize; Six sigma: breakthrough to in-process effectiveness; Root cause analysis methods; Continuous innovation using design for six sigma; Benchmarking: best practices for market leadership; Graphical tools to improve process performance; Accurate and reliable data and measurement systems; Managing quality in operations: service; Managing quality in operations: manufacturing; Managing quality in the supply chain; Inspection, test and measurement; Organisation-wide assessment of quality. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Includes appendices and glossaries. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Appendix 1: Sample competency matrices and job profiles; Appendix 2: Tables and charts |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Management |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Quality |
| 9 (RLIN) | 13471 |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Management |
| 942 00 - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha issues (borrowed), all copies | 1 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Queen's Hospital Jackie Blanks Library | Queen's Hospital Jackie Blanks Library | Shelves | 29/09/2022 | 3 | WX 157 | T11084 | 29/09/2022 | 29/09/2022 | Book | |||||||
| Newham collection at Whipps Cross | Whipps Cross Library (Barts Health) | Whipps Cross Library (Barts Health) | Shelves | 20/04/2022 | 1 | 2 | WX 224 DEF | N05854 | 10/02/2023 | 14/12/2022 | 20/04/2022 | Book | ||||
| Whipps Cross Library (Barts Health) | Whipps Cross Library (Barts Health) | Shelves | 20/04/2022 | WX 224 DEF | T06880 | 20/04/2022 | 20/04/2022 | Book |