MARC details
| 000 -LEADER |
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| fixed length control field |
02521cam a2200289 4500 |
| 001 - CONTROL NUMBER |
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| control field |
9781538107645 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
200316t2018 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781538107645 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
1538107643 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Shaw, Marie Keen |
| 245 #0 - TITLE STATEMENT |
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| Title |
Communication and teamwork : an introduction for support staff |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc. |
[Lanham, MD] |
| Name of publisher, distributor, etc. |
Rowman & Littlefield Publishers |
| Date of publication, distribution, etc. |
2018 |
| 490 ## - SERIES STATEMENT |
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| Series statement |
Library Support Staff Handbooks |
| -- |
Series Number not available! |
| 500 ## - GENERAL NOTE |
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| General note |
Downloadable eBook. |
| 500 ## - GENERAL NOTE |
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| General note |
Non fiction. |
| 500 ## - GENERAL NOTE |
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| General note |
Adult. |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
Remote |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
Support staff in all types of libraries must work together in a variety of situations. This is both a textbook and on-the-job manual covering the skills and behaviors necessary for effective teamwork and communication. Trained library support staff should know the basic concepts of interpersonal relations, customer service, teamwork, and communication. The range and diversity of staff in today?s library requires that support staff understand and implement these basic principles. The chapters of this book are carefully and purposefully aligned with the new American Library Association - Library Support Staff Certification (LSSC) competency standards for Communication and Teamwork. Each chapter begins with the LSSC Competencies that are to be addressed, a help to instructors who use this book as a teaching text. This is followed by a list of topics that will be covered as well as a glossary of key terms. Chapters are then broken into easily readable sections that relate back to the key terms. No other book is available that uses the ALA-LSSC standards as the focus for teaching through practical examples how library support staff can effectively use them on the job. Other books on this topic are written at a level that is aimed for professional librarians and not support staff. However, 85% of library support staff do not hold professional degrees. Written in clear language, this book will help library support staff become effective public service personnel. |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
Mode of access: World Wide Web. |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
[electronic resource] / |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
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| Topical term or geographic name as entry element |
Library employees-In-service training |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
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| Topical term or geographic name as entry element |
Library personnel management |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
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| Topical term or geographic name as entry element |
Communication in library administration |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
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| Topical term or geographic name as entry element |
Teams in the workplace |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Keeler, Hali R. |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
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| Uniform Resource Identifier |
<a href="https://fe.bolindadigital.com/wldcs_bol_fo/b2i/productDetail.html?productId=LSD_528085&b2iSite=6348&preview=no">https://fe.bolindadigital.com/wldcs_bol_fo/b2i/productDetail.html?productId=LSD_528085&b2iSite=6348&preview=no</a> |
| Link text |
[Access eBook online] |