Promoting patient-centred care through staff development. (Record no. 75403)

MARC details
000 -LEADER
fixed length control field 01388cam a2200181 4500
001 - CONTROL NUMBER
control field NMDX5905
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120401t2013 xxu||||| |||| 00| 0 eng d
022 ## - INTERNATIONAL STANDARD SERIAL NUMBER
International Standard Serial Number 00296570
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Okougha, M.
240 ## - UNIFORM TITLE
Uniform title <a href="Nursing Standard">Nursing Standard</a>
245 ## - TITLE STATEMENT
Title Promoting patient-centred care through staff development.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc. 2013
500 ## - GENERAL NOTE
General note NMUH Staff Publications
500 ## - GENERAL NOTE
General note 27
520 ## - SUMMARY, ETC.
Summary, etc. Providing good patient care is integral to service provision at North Middlesex University Hospital NHS Trust and evaluating patient satisfaction is one way in which the trust can ensure high quality health service delivery. This article provides an overview of actions taken by the trust following a disappointing patient satisfaction survey in 2009. This included a new staff development training initiative for the workforce, which provided an opportunity for inter-professional learning and reflection on individual professionals' attitudes, while that offered potential opportunities for change in performance. A post-training evaluation indicated levels of knowledge and understanding had increased among participating staff.
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://www.ncbi.nlm.nih.gov/pubmed/23700679?dopt=Abstract">http://www.ncbi.nlm.nih.gov/pubmed/23700679?dopt=Abstract</a>
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://web.ebscohost.com/ehost/detail?vid=9&amp;sid=47f02d53-56cb-4437-8eeb-0bc69366a4b9%40sessionmgr115&amp;hid=120&amp;bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=c8h&amp;AN=2012096454">http://web.ebscohost.com/ehost/detail?vid=9&amp;sid=47f02d53-56cb-4437-8eeb-0bc69366a4b9%40sessionmgr115&amp;hid=120&amp;bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=c8h&amp;AN=2012096454</a>
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Date last seen Price effective from Koha item type
        Staff publications for NMDX Ferriman information and Library Service (North Middlesex) Ferriman information and Library Service (North Middlesex) Shelves 07/06/2022   07/06/2022 07/06/2022 Book
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