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Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM

By: Series: A Medical Library Association guides; How-to-do-it manuals for librarians; How-to-do-it manuals for libraries. no. 159; no. 159. Publication details: New York; London : Neal-Schuman Publishers, 2007ISBN:
  • 9781555706043
Subject(s):
Contents:
Why evaluate? -- The effective library -- Library measures -- Method 1 : needs assessment -- Method 2 : quality improvement -- Method 3 : benchmarking -- Method 4 : library performance standards -- Method 5 : outcome measurement -- Other systems for quality improvement and evaluation -- Data collection and analysis methods -- Skills for communicating in evaluation projects -- Tools for improvement and evaluation.
List(s) this item appears in: Barts Health - Knowledge and Library Services Professional Collection
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Why evaluate? -- The effective library -- Library measures -- Method 1 : needs assessment -- Method 2 : quality improvement -- Method 3 : benchmarking -- Method 4 : library performance standards -- Method 5 : outcome measurement -- Other systems for quality improvement and evaluation -- Data collection and analysis methods -- Skills for communicating in evaluation projects -- Tools for improvement and evaluation.

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