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Customer care excellence : how to create an effective customer focus

By:

Cook, S [1955-]

Publication details: London : Kogan Page, 2010Edition: 6thISBN:

9780749457051
0749457058 (pbk.) :

Subject(s):

Holdings ( 3 )
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Holdings
Item type	Home library	Class number	Status	Date due	Barcode
Book	Hirson Library (St Helier) Shelves	HF 5353 (Browse shelf(Opens below))	Available		040759
Book	Hirson Library (St Helier) Shelves	HF 5353 (Browse shelf(Opens below))	Available		019601
Book	Sally Howell Library (Epsom) Shelves	HF 5353 (Browse shelf(Opens below))	Available		017007

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Previous	HF 5353 Customer service :	HF 5353 The ten principles behind great customer experiences	HF 5353 Your message and the media: the complete and practical guide to media relations	HF 5353 Customer care excellence : how to create an effective customer focus	HF 5353 Customer service :	HF 5385 Coaching and mentoring supervision :	HF 5385 Mentoring in practice :	Next

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