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The telephone skills pocketbook

By:

Richards, Mary

Publication details: Alresford Management Pocketbooks 1997Description: TEXTISBN:

1870471466

Subject(s):

Communication

Holdings
Item type	Home library	Class number	Status	Date due	Barcode
Book	Hirson Library (St Helier) Shelves	HD 2731 (Browse shelf(Opens below))	Available		000934
Book	Sally Howell Library (Epsom) Shelves	HD 2731 (Browse shelf(Opens below))	Available		010706

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Previous	HD 2326 The social psychology of industry.	HD 2731 Customer service over the phone	HD 2731 Transformational mentoring: creating developmental alliances for changing organizational cultures	HD 2731 The telephone skills pocketbook	HD 2731 Living values in the NHS: stories from the NHS's 50th year	HD 2731 Building great customer experiences	HD 2731 The David solution: how to reclaim power and liberate your organization and vy Valerie Stewart	Next

Held at: MS; EP

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