Hearing the voice of people with dementia: opportunities and obstacles

This book is written for all those concerned with providing services for people with dementia and their families. It is based on a series of interviews with sufferers and professionals working in the field of dementia, on an extensive literature search, and on a consultative document which was sent out to over a thousand people. Contents include: hearing views about services; is there anyone in there?; different people are affected in different ways; communication is possible; disempowerment; the value of life story; the effect of the environment; nonverbal communication; challenging behaviour; group work.