Develop your interpersonal and self-management skills : a practical resource for healthcare administrative and clerical staff
Publication details: Boca Raton CRC Press 2016Description: 1 online resource (viii, 141 pages) : illustrations (black and white)ISBN:- 9781315358130
Contents:
Summary: RemoteSummary: Includes bibliographical references and index.Summary: Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors).
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| Item type | Home library | Class number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Electronic book | BEH-MHT Library Service On website | Available | QQWT0 | |||
| Electronic book | Newcomb Library at Homerton Healthcare On website | Available |
Previously issued in print: Oxford: Radcliffe, 2007.
text
still image
Remote
Includes bibliographical references and index.
Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors).
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