TY  - BOOK
AU  - Nazarko,L
TI  - Managing a quality service
SN  - 0435401270
PY  - 2004///
CY  - Oxford 
PB  - Heinemann 
KW  - Health services for the aged
KW  - Hospital administration
KW  - Nursing officers
KW  - Quality of nursing care
KW  - Management
ER  -