TY  - BOOK
AU  - Platt,F W
AU  - Gordon,G H
TI  - Field guide to the difficult patient interview
SN  - 9780781747745
PY  - 2004///
CY  - Philadelphia
PB  -  Lippincott Williams & Wilkins
KW  - Patient-medical staff relations
KW  - Patients
KW  - Communication
KW  - Interpersonal relations
ER  -