TY  - BOOK
AU  - Lawson,K
TI  - The trainer's handbook:  updated edition
SN  - 9780470403044
PY  - 2009///
CY  - San Francisco
PB  -  Pfeiffer, 
KW  - Training
KW  - Learning
KW  - Professional competence
KW  - Communication skills
ER  -