TY - BOOK AU - France,S ED - The Times TI - The definitive personal assistant & secretarial handbook : : a best-practice guide for all secretaries, PAs, office managers and executive assistants SN - 9780749453459 U1 - 651.371 PY - 2009/// CY - London : PB - Kogan Page, KW - Administration and secretarial skills KW - Office management ER -