TY - BOOK AU - DOH ED - Department of Health TI - Essence of care 2010: benchmarking for the fundamental aspects of care SN - 9780113228713 PY - 2010/// CY - Norwich PB - The Stationery Office, KW - Benchmarking KW - Performance evaluation KW - Performance indicators KW - Quality assurance, health care KW - Quality of nursing care KW - National health service ER -