TY  - BOOK
AU  - Crawley, J
ED  - Bbc for Business
TI  - What's the problem?: managing conflict at work.  BBC for Business.  1995
PY  - 1995///
PB  - BBC Worldwide Ltd
KW  - Videotapes
KW  - Interpersonal relations
KW  - Communication skills
KW  - Problem solving
N1  - 2 videos
ER  -