TY - BOOK AU - Walker,S TI - Practical and effective performance management : : how excellent leaders manage their staff and teams for top performance : lots of exercises and free downloadable workbook / SN - 9781849370370 PY - 2011/// CY - Lancashire : PB - Universe of Learning, KW - Management KW - Performance evaluation KW - Staff appraisal N2 - Effective, flexible and creative performance management lies at the heart of excellent leadership; which creates successful and innovative businesses. This book is aimed at people who are line managers, team managers or supervisors who really want to improve the way that they lead and encourage their staff to perform at their best. It gives a practical approach to solving real workplace issues with a step by step guide to actions that will encourage excellent performance. This book is aimed at line managers, team leaders and supervisors who want to improve their team?s performance by working towards excellence with all members of their team. The book is accompanied by a downloadable action planning workbook to help managers plan and record their choices. This can be found at http://www.uolearn.com ER -