TY - BOOK AU - Osborne,Stephen AU - Brown,Kerry TI - Managing change and innovation in public service organizations T2 - Routledge masters in public management series SN - 9780415328982 PY - 2005/// CY - London PB - Routledge KW - Public administration KW - Public service organisations KW - Organizational development KW - Organisational development KW - Change management ER -