TY  - BOOK
AU  - Robinson, P
AU  - Tietjen, T
ED  - Video Arts Ltd
TI  - Awkward customers: customer relations in practice.  Video Arts Ltd.  1973
PY  - 1973///
PB  - Video Arts Ltd
KW  - Videotapes
KW  - Communication
KW  - Interpersonal relations
N1  - 1 video.  24 mins.  3 booklets
ER  -