TY  - BOOK
AU  - Flanagan, H
AU  - Spurgeon, P
TI  - Public sector managerial effectiveness:  theory and practice in the National Health Service
SN  - 0335157769
PY  - 1996///
PB  - Open UP
KW  - National health service
KW  - Management
KW  - Organisation and administration
KW  - Efficiency
KW  - Accountability
N1  - 1 - Individual and organisational performance: a public and private perspective; 2 - The critical link between individual effectiveness and organisational success; 3 - Understanding managerial effectiveness; 4 - How managers develop their model of managerial effectiveness; 5 - Organisational cultures and models of effectiveness; 6 - Appraisal and performance review systems; 7 - A practical examination of individual effectiveness; 8 - A summary for action and the future
ER  -