TY  - BOOK
AU  - Thompson, N
TI  - People skills:  a guide to effective practice in the human services
SN  - 0333637216
PY  - 1996///
PB  - Macmillan
KW  - Interpersonal relations
KW  - Management
KW  - Health services
KW  - Social services
KW  - Communication
ER  -