TY - BOOK AU - Matthews,P TI - Informal learning at work : : how to boost performance in tough times SN - 9781909552005 PY - 2013/// CY - Milton Keynes PB - Three Faces Publishing KW - Management KW - Performance evaluation KW - Human resources KW - Staff appraisal KW - Competence KW - Training KW - Continuing professional development KW - Learning KW - Job skills ER -