TY - BOOK AU - Milton, N AU - Lambe, P TI - The knowledge manager's handbook : a step-by-step guide to embedding effective knowledge management in your organisation SN - 9780749475536 PY - 2016/// CY - London PB - Kogan Page KW - Library and Information Services N2 - This book takes you through the processes needed to define and embed an effective knowledge management framework within your organisation. It tackles the essential aspects of knowledge management, including roles and responsibilities, processes, technology and governance and shows how each of these can be tailored to your organisation's specific needs and optimised to deliver long-term benefits ER -