TY - BOOK AU - Dyke, G ED - DOH ED - Dept Health TI - The new NHS charter: a different approach. Report on the new NHS charter PY - 1998/// PB - DOH KW - National health service KW - Patients charter KW - Standards KW - Advocacy KW - Patient satisfaction KW - Delivery of health care UR - http://webarchive.nationalarchives.gov.uk/20110504125342/http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_4106095.pdf ER -