TY  - BOOK
AU  - Koch, H C H
TI  - Implementing and sustaining total quality management in health care
SN  - 058220903X
PY  - 1992///
PB  - Longman
KW  - Quality of health care
KW  - Total quality management
KW  - Health services
KW  - Quality assurance, health care
KW  - Management techniques
ER  -