TY - BOOK AU - Rosenthal, Marilynn M. (ed) AU - Mulcahy, Linda (ed) AU - Lloyd-Bostock, Sally (ed) TI - Medical mishaps: pieces of the puzzle SN - 0335202586 PY - 1999/// CY - Buckingham PB - Open Univ Press KW - MALPRACTICE KW - PROFESSIONAL COMPETENCE KW - RISK MANAGEMENT KW - COMPLAINTS N1 - Held at: CY; CN; CN; PCKC; EP ER -