TY - BOOK AU - Grol, Richard (ed) AU - Baker, Richard (ed) AU - Moss, Fiona (ed) TI - Quality improvement research: understanding the science of change in health care SN - 0727916408 PY - 2004/// PB - BMJ KW - QUALITY ASSURANCE, HEALTH CARE, research KW - CHANGE MANAGEMENT N1 - Held at: MS ER -