TY - BOOK AU - Koch, Hugh C. H. TI - Towards total quality in mental health services SN - 0582236800 PY - 1994/// CY - Harlow PB - Longman KW - MENTAL HEALTH SERVICES KW - QUALITY ASSURANCE, HEALTH CARE KW - MANAGEMENT N1 - Held at: GEO:P; ES; MS ER -