TY  - BOOK
AU  - Graban, M
AU  - Swartz, J
TI  - Healthcare kaizen : engaging front-line staff in sustainable continuous improvements
SN  - 1439872961
PY  - 2012///
CY  - Portland, Or.; London
PB  - Productivity; Taylor & Francis [distributor]
N2  - Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means ""change for the better"". The book covers the management mindsets and philosophies required to make Kaizen work effectively in a hospital department or as an organisation-wide program. It also features over 200 full-colour pictures and visual illustrations of Kaizen-based improvements that were initiated by nurses, physicians, housekeepers, senior executives and other staff members at all levels."
ER  -