TY - BOOK AU - Chambers,Ruth AU - Drinkwater, Chris AU - Boath, Elizabeth TI - Involving patients and the public : : How to do it better SN - 185775994X PY - 2003/// CY - UK PB - Radcliffe Medical KW - Health service management KW - Consumer participation KW - Patient involvement N1 - This updated and revised second edition contains website details and updated contact details and is now relevant for hospitals as well as for primary care. It ties in with new responsibilities under clinical governance and health improvement programmes, and contains numerous practical tips ER -