TY - BOOK AU - Marchand, G AU - Durrant, L ED - DOH ED - Dept Health TI - Getting patients treated: the Waiting List Action Team handbook: August 1999 PY - 1999/// PB - DOH KW - National health service KW - Waiting lists KW - Appointments and schedules KW - Patient admission KW - Quality of health care KW - Surgery ER -