TY - BOOK AU - Sheaff,Rod TI - Responsive healthcare : : Marketing for a public service T2 - Health Services Management SN - 0335199666 U1 - 658.83 PY - 2002/// CY - Buckingham : PB - Open University Press, KW - Marketing KW - Public health services N1 - Comprehensive coverage of all main aspects of marketing is featured in this book. It describes how conventional marketing methods can be adapted for use in healthcare and publicly-funded systems responsible for health promotion and health service planning ER -