TY - BOOK AU - Gittell, Jody Hoffer. TI - High performance healthcare : using the power of relationships to achieve quality, efficiency and resilience SN - 0071621768 PY - 2009/// CY - New York PB - McGraw-Hill N1 - Monograph; Includes bibliographical references; xv, 335p. : charts, tables ; 24cm ER -