TY - BOOK AU - Armstrong, Michael, 1928- TI - Armstrong's handbook of management and leadership : developing effective people skills and better leadership and management SN - 9780749465520 PY - 2012/// CY - London PB - Kogan Page N1 - Monograph; Previous ed.: 2009; x, 369 p. : ill. ; 24 cm; Includes bibliographical references and index ER -