TY - BOOK AU - Donaldson, L ED - DOH ED - Dept Health TI - An organisation with a memory: report of an expert group on learning from adverse events in the NHS: chaired by the Chief Medical Officer. DOH. 2000 SN - 0113224419 PY - 2000/// PB - Stationery Office KW - National health service KW - Risk management KW - Health policy KW - Quality of health care KW - Professional practice KW - Accountability KW - NHS ER -