TY  - BOOK
AU  - Kelcher, Melanie
TI  - Better communication skills for work
SN  - 0563363703
PY  - 1992///
CY  - London
PB  - BBC Books
KW  - COMMUNICATION
KW  - INTERPERSONAL RELATIONS
KW  - WORKPLACE (PSYCHOLOGY)
N1  - Working in teams -- Taking part in meetings -- Dealing with customers -- Giving talks and presentations -- Getting the most out of training -- Applying for a job or promotion -- Writing at work -- Supervising others
N2  - This book is for anyone who wants to improve their reading, writing and spoken communication skills
ER  -