TY  - BOOK
ED  - Department of Health
TI  - Essence of care : patient-focused benchmarks for clinical governance
PY  - 2003///
CY  - London
KW  - NURSING CARE, standards
KW  - QUALITY ASSURANCE,  HEALTH CARE
N2  - This document contains the toolkit for benchmarking the fundamentals of care. This includes the background to Essence of Care, a description of the benchmarking tool, how to use the benchmarks and record forms for developing action and business plans. Nine sets of benchmarks are also included. It is intended that health and social care personnels use this document to address issues of concern within their areas of work and to improve services already provided
UR  - http://webarchive.nationalarchives.gov.uk/20071104143406/http://dh.gov.uk/prod_consum_dh/idcplg?IdcService=GET_FILE&dID=29341&Rendition=Web
ER  -