TY - BOOK AU - Stark, Cameron AU - Hookway, Gavin TI - Applying lean in health and social care services : improving quality and the patient experience at NHS Highland SN - 0367001896 PY - 2019/// CY - New York PB - Productivity Press KW - Health Facilities KW - Hospitals N1 - text; still image N2 - CIP record. Publication date: 02 2019 ER -