TY - BOOK AU - Jackson, Thomas Lindsay [1949-] TI - Mapping clinical value streams T2 - Lean tools for healthcare series; Lean tools for healthcare series SN - 1466551844 PY - 2013/// CY - Boca Raton PB - CRC Press/Taylor & Francis Group KW - Health Facilities KW - Hospitals N1 - Getting started -- The production processes and operations of healthcare -- Value streams and the mapping process -- Map the current state -- Map the future state : phase I, flow -- Map the future state : phase II, pull -- Implement the future state -- Reflections and conclusion N2 - Includes bibliographical references and index ER -