TY - BOOK AU - Kenney, Charles TI - The best practice : how the new quality movement is transforming medicine SN - 1586487973 PY - 2008/// CY - New York PB - Public Affairs KW - MEDICAL ERRORS, prevention and control KW - QUALITY ASSURANCE, HEALTH CARE KW - QUALITY IMPROVEMENT KW - QUALITY OF HEALTH CARE N2 - Includes bibliographic references (p. 287-294) and index; Americans have always thought their healthcare system was the best in the world. But starting in the late 1990s, shocking reports emerged that showed this was far from the truth. Treatment-related deaths or complications were found to be the fifth leading cause of death for Americans, and hundreds of thousands of patients were being harmed by botched medical procedures. Spurred by the quality crisis, a group of visionary physicians led by Donald Berwick and Paul Batalden embarked on a study of industrial quality improvement techniques, daring to apply them to the practice of medicine despite resistance from the medical community. The Best Practice tells the story of this burgeoning movement, and of how the medical landscape is being radically transformed--for the better UR - http://newcomb.eblib.com/patron/FullRecord.aspx?p=488071 ER -