TY  - BOOK
AU  - Rother,Mike
TI  - Toyota kata: managing people for improvement, adaptiveness, and superior results 
SN  - 9780071635233 (hbk.) :
PY  - 2010///
CY  - New York
PB  - McGraw-Hill Professional
KW  - Total quality management
KW  - Personnel management
N1  - Includes bibliographical references and index; The situation. What defines a company that thrives long term? -- Know yourself. How are we approaching process improvement? ; Philosophy and direction ; Origin and effects of our current management approach -- The improvement kata : how Toyota continuously improves. Planning : establishing a target condition ; Problem solving and adapting : moving toward a target condition -- The coaching kata : how Toyota teaches the improvement kata. Who carries out process improvement at Toyota? ; The coaching kata : leaders as teachers -- Replication : what about other companies? Developing improvement kata behavior in your organization -- Appendix 1 : where do you start with the improvement kata? -- Appendix 2 : process analysis
ER  -