TY - BOOK AU - Rosenberg,Marshall B. TI - Nonviolent communication: a language of life SN - 9781892005281 PY - 2015/// CY - Encinitas, CA. PB - PuddleDancer KW - Interpersonal communication KW - Interpersonal relations KW - Nonviolence N1 - Previous edition, 2003; Includes bibliographical references and index; Giving from the heart -- Communication that blocks compassion -- Observing without evaluating -- Identifying and expressing feelings -- Taking responsibility for our feelings -- Requesting that which would enrich life -- Receiving empathically -- The power of empathy -- Connecting compassionately with ourselves -- Expressing anger fully -- Conflict resolution and mediation -- The protective use of force -- Liberating ourselves and counseling others -- Expressing appreciation in nonviolent communication ER -