Developing management skills: techniques for improving learning and performance

What are skills?; costs and payback of development; learning and development; blocks to learning; opportunities for development; development methods; the manager's role; learning organizations.

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With growing management awareness of the value of self learning, Dale argues that managers need to develop their own personal skills and abilities. The aim of this text therefore is to provide practical support for managers, helping them to turn everyday work into an environment where development can occur. Approaches to this include tips, checklists, case studies and examples, and the text is designed as both a working tool and a source of reference.