Better health in harder times: active citizens and innovation on the frontline

For years the NHS has been the most trusted of public institutions and the envy of many around the world. But today there is turmoil including shortcomings in clinical care and patient experience, together with funding cuts. This book renews for our times the collective compact that created our public services in the 1940s. Voices from service users and service providers show how this can be done. It is divided into sections covering new ways of living and working with long-term conditions, more meaningful and effective approaches to service redesign, to use of information technology, leadership, co-production and creating and accounting for quality.