Your search returned 29 results.

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		Preference measurement in health [E-Book] by Blomquist, Glenn C [editor.] Bolin, Kristian [editor.] Series: Advances in health economics and health services researchPublisher: United Kingdom : Emerald Publishing, 2014 Online access: Kingston Hospital NHS Foundation Trust OpenAthens account holders click here for access Availability: Items available for loan: Stenhouse Library (1). Add to folder (remove)
		The ten principles behind great customer experiences by Watkinson, Matt Publication details: Harlow Pearson 2013 Availability: Items available for loan: Hirson Library (St Helier) (2)Call number: HF 5353, ... Sally Howell Library (Epsom) (1)Call number: HF 5353. Place reservation Add to folder (remove)
		Customer service : NVQ/SVQ level 2 / Sally Bradley by Bradley, S Publication details: Harlow : Heinemann, 2011 Availability: Items available for loan: Hirson Library (St Helier) (1)Call number: HF 5353. PRUH Education Centre Library (2)Call number: HF 800, ... Sally Howell Library (Epsom) (1)Call number: HF 5353. Place reservation Add to folder (remove)
		Achieving service excellence : strategies for healthcare [E-Book] by Fottler, Myron D Ford, Robert C. (Robert Clayton), 1945- Heaton, Cherrill P Series: Management series (Ann Arbor, Mich.) Edition: 2nd ed. Publication details: Chicago, IL : Health Administration Press, 2010 Online access: Kingston Hospital NHS Foundation Trust OpenAthens account holders click here for access Availability: Items available for loan: Stenhouse Library (1). Add to folder (remove)
		Customer service : S/NVQ level 2 by Bradley, S Publication details: Heinemann Educ, 2003 Availability: Items available for loan: Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) (1)Call number: HF190 BRA. Lewisham and Greenwich NHS Trust Library (4)Call number: HF 800, ... Sally Howell Library (Epsom) (1)Call number: HF 5353. Place reservation Add to folder (remove)
		Information and IT literacy : enabling learning in the 21st century by Martin, A Rader, H Publication details: Facet Publishing, 2003 Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (2)Call number: LD 100, ... Whipps Cross Library (Barts Health) (1)Call number: Z 354. Lists: Barts Health - Knowledge and Library Services Professional Collection. Place reservation Add to folder (remove)
		Internal marketing : tools and concepts for customer-focused management by Ahmed, Pervaiz K Rafiq, Mohammed London : Routledge, 2011 Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: HF 800. Place reservation Add to folder (remove)
		Building a successful customer-service culture : a guide for library and information managers by Melling, M Little, J Publication details: Facet Publishing, 2002 Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: Z 710. Place reservation Add to folder (remove)
		Customer service : S/NVQ level 3 by Woods, A Hebron, L Bradley, S Publication details: Heinemann Educ, 2001 Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (2)Call number: HF 800, ... PRUH Education Centre Library (1)Call number: HF 800. Sally Howell Library (Epsom) (1)Call number: HF 5353. Place reservation Add to folder (remove)
		Assessing information needs : tools, techniques and concepts for the internet age by Nicholas, D Aslib Edition: 2nd ed. Publication details: Aslib, 2000 Availability: Items available for loan: Oxleas NHS Foundation Trust Knowledge Services (1)Call number: XX(20601.1). Place reservation Add to folder (remove)
		Involving patients and the public: how to do it better by Chambers, Ruth Publication details: Abingdon Radcliffe 2000 Availability: Items available for loan: Hirson Library (St Helier) (1)Call number: HV 90. Place reservation Add to folder (remove)
		Informing patients : an assessment of the quality of patient information materials by Coulter, A Entwistle, V Gilbert , D Kfc Kings Fund Kings Fund Centre Publication details: KFC, 1998 Availability: Items available for loan: Hirson Library (St Helier) (2)Call number: W 85, ... Lewisham and Greenwich NHS Trust Library (1)Call number: WA 590. Oxleas NHS Foundation Trust Knowledge Services (1)Call number: WA 590. Place reservation Add to folder (remove)
		Disseminating treatment outcomes information to consumers : evaluation of five pilot projects by Buckland, S Gann, B Kfc Kings Fund Publication details: King's Fund, 1997 Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: WX 216. Place reservation Add to folder (remove)
		Information about health care effectiveness : an introduction for consumer health information providers by Entwistle, V A Watt, I S Herring, J E Kfc Kings Fund Series: Promoting Patient Choice ; 3 Publication details: Kings Fund, 1996 Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: WX 216. Place reservation Add to folder (remove)
		Increasing patient satisfaction: a guide for nurses, by Roberta L. Messner and Susan J. Lewis by MESSNER, R. L LEWIS, S. J Publication details: New York Springer 1996 Availability: No items available. Add to folder (remove)
		Care in chaos : frustration and challenge in community care by Hadley, R Clough, R Publication details: Cassell, 1996 Availability: Items available for loan: Oxleas NHS Foundation Trust Knowledge Services (1)Call number: WX 100. Place reservation Add to folder (remove)
		No cover image available Managing customer relationships : 20 steps to better management.BBC for Business. 1996. by Bbc for Business McBride, J Clark, N Publication details: BBC Worldwide Ltd, 1996 Availability: Items available for reference: Lewisham and Greenwich NHS Trust Library: Not for loan (1)Call number: LRC. Add to folder (remove)
		No cover image available Patient's charter and you: raising the standard by UNITED KINGDOM Department of Health Publication details: DoH 1995 Availability: No items available. Add to folder (remove)
		Care in the community for young people with learning disabilities: the client's voice by Sinson, J Publication details: J Kingsley, 1995 Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: WM 860. Place reservation Add to folder (remove)

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