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Clinical governance : improving the quality of healthcare for patients and service users by
Edition: 2nd ed.
Publication details: London : Open University Press, 2021
Availability: Items available for loan: South London and Maudsley Trust Library (1)Call number: WX 154.2 GOT. Stenhouse Library (1)Call number: WX 153.

The doctor's communication handbook / Peter Tate, Francesca Frame. by
Edition: Eighth edition.
Language: English Publisher: London, United Kingdom ; New York : Radcliffe Publishing Ltd ; CRC Press, [2020]
Availability: Items available for loan: Ferriman information and Library Service (North Middlesex) (1)Call number: W 62 TAT.

Delivering Person-Centred Care in Nursing by
Publication details: London : SAGE, 2019
Availability: Items available for loan: David Adams Library (Royal Marsden) (2)Call number: WY100 PRI, ... Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) (1)Call number: WY86 PRI. Newcomb Library at Homerton Healthcare (1)Call number: WY 16 PRI.

Clinical governance : improving the quality of healthcare for patients and service users / Mary Gottwald, Gail E. Lansdown by
Publication details: Maidenhead : Open University Press, 2014
Availability: Items available for loan: CEME Library (NELFT) (1)Call number: WX175. Croydon Health Services Library (2)Call number: WX 153, ... David Adams Library (Royal Marsden) (1)Call number: W84 GOT. Ferriman information and Library Service (North Middlesex) (1)Call number: W 84 GOT. PRUH Education Centre Library (1)Call number: WX 154.2. Queen's Hospital Jackie Blanks Library (1)Call number: WX 155. Whittington Health Library (1)Call number: W 84 GOT. Not available: CEME Library (NELFT): On loan (1). Lewisham and Greenwich NHS Trust Library: On loan (1).

The patient will see you now : rebalancing relationships between people who use services and those who provide them by
Publication details: Health Service Journal, 2010
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (2)Call number: W 65, ...

The patient will see you now : rebalancing relationships between people who use services and those who provide them [E-document] by
Publication details: Health Service Journal, 2010
Availability: Items available for reference: Lewisham and Greenwich NHS Trust Library: Not for loan (1)Call number: W 65.

Implementing shared decision making in the UK : a report for the Health Foundation by
Publication details: London : The Health Foundation, 2010
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (2)Call number: W 65, ...

Implementing shared decision making in the UK : [E-book] a report for the Health Foundation by
Publication details: London : The Health Foundation, 2010
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: W 65.

Report on the self reported experience of patients from black and minority ethnic groups by
Publication details: London : Department of Health, 2009
Other title:
  • Report on the experience of patients in black and minority ethnic groups, based on data up to and including 2008 patients surveys
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: WA 300.

The EBD approach : experience based design : using patient and staff experience to design better healthcare services : guide and tools / NHS Institute for Innovation and Improvement by
Publication details: Coventry : NHS Institute for Innovation and Improvement, 2009
Availability: Items available for loan: PRUH Education Centre Library (1)Call number: WX 200.

Shared decision-making in health care : achieving evidence based patient choice by
Edition: 2nd ed.
Publication details: Oxford OUP, 2009
Availability: Items available for loan: CEME Library (NELFT) (1)Call number: WA77. Ferriman information and Library Service (North Middlesex) (1)Call number: W 85 SHA. Lewisham and Greenwich NHS Trust Library (1)Call number: W 65. South London and Maudsley Trust Library (1)Call number: W 65 EDW. Not available: Lewisham and Greenwich NHS Trust Library: On loan (1).

Report on the self reported experience of patients from black and minority ethnic groups [E-book] by
Publication details: London : Department of Health, 2009
Other title:
  • Report on the experience of patients in black and minority ethnic groups, based on data up to and including 2008 patients surveys
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: WA 300.

The meaning of careful : how putting people before process will deliver outstanding results and transform our healthcare by
Publication details: London : HCV Publishing, 2009
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: WX 200. Newcomb Library at Homerton Healthcare (3)Call number: WX 200 BRO, ... South London and Maudsley Trust Library (1)Call number: WX 200 BRO. Whipps Cross Library (Barts Health) (1)Call number: W 546.3 BRO. Not available: David Adams Library (Royal Marsden): On loan (1).

Conciliation in healthcare : managing and resolving complaints and conflict by
Publication details: Oxford : Radcliffe, 2008
Availability: Items available for loan: Ferriman information and Library Service (North Middlesex) (1)Call number: W 85 PLA. Hirson Library (St Helier) (1)Call number: WX 85. Lewisham and Greenwich NHS Trust Library (2)Call number: WX 555, ... Whipps Cross Library (Barts Health) (2)Call number: W 085 PLA, ...

Mental health services today and tomorrow : part 1 experiences of providing and receiving care by
Publication details: Oxford Radcliffe 2008
Availability: Items available for loan: South London and Maudsley Trust Library (1)Call number: WM 28 MEN. Whittington Health Library (1)Call number: WM 30 KAY.

Experiences of mental health in-patient care : narratives from service users, carers and professionals / edited by Mark Hardcastle ... [et al.]. by
Publication details: London : Routledge, 2007
Availability: Items available for loan: CEME Library (NELFT) (1)Call number: WM40. Newham Library (Barts Health) (1)Call number: WM 040 HAR. South London and Maudsley Trust Library (1)Call number: WM 40 EXP. Whittington Health Library (1)Call number: WM 40 EXP. Not available: Hirson Library (St Helier): In transit (1).

Researching health care consumers : critical approaches / edited by Jennifer Burr and Paula Nicolson by
Publication details: Basingstoke : Palgrave Macmillan, 2005
Availability: Items available for loan: South London and Maudsley Trust Library (1)Call number: WX 20 RES.

If Disney ran your hospital: 9 1/2 things you would do differently by
Publication details: Bozeman MT : Second River Healthcare Press, 2004
Availability: Items available for loan: CEME Library (NELFT) (1)Call number: WX135. Croydon Health Services Library (1)Call number: WX 150. Lewisham and Greenwich NHS Trust Library (1)Call number: WX 200.

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