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		No cover image available A handbook of user experience research & design in libraries [E-Book] by Priestner, Andy [author.] Publisher: Goxhill, Lincolnshire : UX in Libraries, 2021 Online access: NHS OpenAthens account holders click here to access Availability: Items available for loan: BEH-MHT Library Service (1). CEME Library (NELFT) (1). Croydon Health Services Library (1). David Adams Library (Royal Marsden) (1). Ferriman information and Library Service (North Middlesex) (1). Hirson Library (St Helier) (1). Lewisham and Greenwich NHS Trust Library (1). Newcomb Library at Homerton Healthcare (1). Newham Library (Barts Health) (1). Oxleas NHS Foundation Trust Knowledge Services (1). PRUH Education Centre Library (1). Queen's Hospital Jackie Blanks Library (1). Royal London Library (Barts Health) (1). Sally Howell Library (Epsom) (1). South London and Maudsley Trust Library (1). St Bartholomew's Library (Barts Health) (1). Stenhouse Library (1). Thorpe Coombe Library (1). Whipps Cross Library (Barts Health) (1). Whittington Health Library (1). Lists: Barts Health - Knowledge and Library Services Professional Collection. Add to folder (remove)
		Assessing service quality : satisfying the expectations of library customers / Peter Hernon, Ellen Altman and Robert Dugan. by Hernon, Peter [author.] Altman, Ellen [author.] Dugan, Robert E [author] Edition: Third edition. Publisher: London : Facet Publishing, 2015Copyright date: © 2015 Availability: Items available for loan: Ferriman information and Library Service (North Middlesex) (1)Call number: Z 680 HER. Place reservation Add to folder (remove)
		The Public Sector Managing the unmanageable by Stevenson, Alexander Publication details: Kogan Page 2013 Availability: Items available for loan: Croydon Health Services Library (1)Call number: HF 5341. Place reservation Add to folder (remove)
		Tragedy of Riches How our politics has failed us and why we need a new economic destiny by Barber, Stephen Publication details: The University of Buckingham Press 2011 Availability: Items available for loan: Croydon Health Services Library (3)Call number: HF5341, ... Place reservation Add to folder (remove)
		Managing and Reforming Modern Public Services The financial management dimension by Prowle, Malcolm J Publication details: Financial Times/Prentice Hall 2010 Availability: Items available for loan: Croydon Health Services Library (1)Call number: HF 5341. Place reservation Add to folder (remove)
		Understanding the finance of welfare: what welfare costs and how to pay for it by Glennerster, Howard Edition: 2nd edn. Publication details: Bristol The Policy Press 2009 Availability: Items available for loan: Hirson Library (St Helier) (1)Call number: HV 70. Place reservation Add to folder (remove)
		Public Management and Governance by Bovaird, Tony Loffler, Elke Edition: 2nd Publication details: Routledge 2009 Availability: Items available for loan: Croydon Health Services Library (3)Call number: HF5341, ... Place reservation Add to folder (remove)
		Managing Organizational Change in Public Services International issues, challeges and cases by Todnem, Rune Macleod, Calum Publication details: Routledge 2009 Availability: Items available for loan: Croydon Health Services Library (1)Call number: HF 5341. Place reservation Add to folder (remove)
		Human resource management in the public sector by Beattie, Rona S Osborne, Stephen P Publication details: Oxon : Routledge, 2008 Availability: Items available for loan: Croydon Health Services Library (2)Call number: HF 5549, ... Place reservation Add to folder (remove)
		Power, Participation,and Political Renewal Case studies in public paricipation by Barnes, Marian Newman, Janet Sullivan, Helen Publication details: Policy Press 2007 Availability: Items available for loan: Croydon Health Services Library (1)Call number: HV 70 BAR. Place reservation Add to folder (remove)
		Creating citizen-consumers: Changing publics and changing public services by Clarke, John Publication details: London Sage Publ Ltd 2007 Availability: Items available for loan: Croydon Health Services Library (2)Call number: HF 5341, ... Place reservation Add to folder (remove)
		Staff participation and public management reform Some international comparisons by Farnham, David Hondeghem, Annie Horton, Sylvia Publication details: Palgrave Macmillan 2005 Availability: Items available for loan: Croydon Health Services Library (1)Call number: HF 5341. Place reservation Add to folder (remove)
		No cover image available People and places in government by LOCAL GOVERNMENT SOLUTIONS GROUP Publication details: 2005 Availability: Items available for loan: Croydon Health Services Library (1)Call number: CD file. Place reservation Add to folder (remove)
		New managerialism, new welfare? by Clarke, John (ed) Gewirtz, Sharon (ed) McLaughlin, Eugene (ed) OPEN UNIVERSITY Publication details: Sage 2000 Availability: Items available for loan: Croydon Health Services Library (1)Call number: HD 31 CLA. Hirson Library (St Helier) (1)Call number: HV 70. Place reservation Add to folder (remove)
		Public Services Management by Rose, Aidan Lawton, Alan Publication details: Prentice Hall 1999 Availability: Items available for loan: Croydon Health Services Library (1)Call number: HF 5341. Place reservation Add to folder (remove)

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